silvermark

We work with all leading logistics partners in India to ensure smooth and timely delivery of your jewellery. It might take us upto 48 hrs to dispatch your order, once the order is confirmed. Once your order has been dispatched from our warehouse, deliveries are completed within 4-6 business days. We will keep sending you details of your order on your registered phone number and email.

We offer a 30-day return policy on all our products, for all unused and unworn items, please do not remove the product tag. If you're not satisfied with the items you have received, please write to us at info@silvermark.in and we are happy to help!

Please note that the items must be returned in their original packing and should not have been used. Silvermark reserves the right to process refunds after checking the returned items. No returns will be accepted after 30 days.

Most of our shipping partners offer to collect COD payment via GPay/PhonePe - so you can request the delivery person to receive the payment via UPI.

Sorry to hear that your order was cancelled without your intention. For all COD and orders missing critical information, we reach out to customers to get a confirmation/update so we can ship their order. In case we do not hear back for 7 days, we might cancel your order. But if you would still like to receive your order, please let us know and we will recreate and ship out your order again.

Sure, please reach out to us at info@silvermark.in / +91-8828801452 with details of which product you are interested in and we will help you with jewellery pictures.